The fundamentals of accountability
Patient Safety Monitor, October 1, 2008
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Accountability issues can arise with individuals, groups, and departments. Accountability can also be a very sensitive and emotional issue, whether we are at the corporate level or on the front lines. Issues with accountability usually arise when something has gone wrong and the culture seeks a person to blame. However, a truly progressive organization will realize that an investigation starts with human error but does not end with it.
This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Patient Safety Monitor.
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