AHRQ issues advice on becoming a "high reliability organization"
Patient Safety Monitor Alert, March 26, 2008
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The Agency for Healthcare Research and Quality has released a paper to guide any hospital leaders who are interested in making their facilities into "high reliability organizations." At the heart of this idea are five concepts:
- Sensitivity to operations
- Reluctance to simplify
- Preoccupation with failure
- Deference to expertise
- Resilience
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