Physician Practice

Delayed diagnoses and follow-ups the result of poor communication with patients

Physician Practice Perspective, September 20, 2003

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Sending letters to patients with information about test results can pose a challenge to physician practices. The letter must include all the pertinent information and still be easy to read. Mammogram result letters that don't meet these criteria can result in delayed diagnoses or follow-ups.

Follow this advice for sending patients letters that will make sense to them:

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Physician Practice Perspective.

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