Physician Practice

Ohio office claims victory

Physician Practice Perspective, August 21, 2002

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A cryptic DOS-based computer program had the clerical team of Richard Ellison, MD, turning to the eye doctor for billing relief last year. So Ellison turned to the Ohio State Medical Association (OSMA) for help. The OSMA endorsed a Web system from Athena Health of Waltham, MA. And now, after nearly a year of orientation and trial and error, the new claims management system is paying off.“Athena puts our incomplete or improper claims on-hold and then helps us straighten them out,” says Ellison, who oversees Summit Ophthalmology’s business health.How it worksSummit has

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