Physician Practice

Showtime at the Improv

Physician Practice Perspective, April 21, 2002

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Creative ideas to the rescue when patients don’t show upBy Barbara Eberly“You know how it is when you go to be the subject of a psychology experiment, and nobody else shows up, and you think, maybe that’s part of the experiment? I’m like that all the time.”—Steven Wright, comedianPatient no-shows are an experiment in efficiency. And too often, we fail. What’s more, there may be clinical consequences for patients who skip appointments. Here’s a recipe to resist getting sucked into no-show inefficiency. This recipe, if given a little of yo

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Physician Practice Perspective.

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