Physician Practice

Perfect the art of presence when using technology

Physician Practice Perspective, January 1, 2009

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Two technological developments have had an enormous effect on physician communication and patient satisfaction: the computer and the PDA. Researchers have demonstrated that computer use during consultations has an adverse effect on the quality of interpersonal communication and a consequent negative effect on patient satisfaction.1

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Physician Practice Perspective.

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