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Give the ears a break

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, October 2, 2007

Policies regarding staff personal cell phone and electronic equipment usage vary among healthcare organizations. Some organizations allow staff to use personal cell phones during lunch and break periods but prohibit all electronic equipment (camera phones, iPods, etc.) while at work. If your organization is trying to implement guidelines on the use of cell phones and electronic equipment for staff, take note of a few enforced policies from City Hospital in Martinsburg, WV:  

• Cell phones: Staff cell phones, including cellular phones that are issued by the healthcare organization to certain employees in connection with their job duties, are not to be used for personal calls except in an emergency. Incoming personal calls to employees will be referred to the appropriate supervisor/manager, who will relay the message to the employee. Employees will be called to the telephone for emergency calls only.
• Electronic equipment: To minimize distractions, ensure pages can be head, and encourage uninterrupted customer service, the use of personal electronic equipment of any kind by an employee while providing patient care or customer service is prohibited. The use of any personal electronic device requiring the use of earplugs at any time is prohibited.

Source: City Hospital, Martinsburg, VA

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