Take a communication inventory
Stressed Out Nurses Weekly, August 13, 2007
Communication is a complex exchange of information through verbal and non-verbal means. It starts as soon as two or more people become aware of each other's presence. To determine if you are practicing effective communication skills, ask yourself these questions:
- Am I open to the opinions and expertise of others?
- Am I capable of communicating without judgment?
- Do I have strong listening skills?
- Am I capable of expressing empathy to clients and colleagues?
If you are honestly doing these things, give yourself a pat on the back-you are well on your way! If not, don't panic. Developing effective communication skills is not difficult-with a little diligence, you can improve this skill in no time.
Source: Stressed Out About Your First Year of Nursing, HCPro Inc., 2006. For more information on our series of Stressed Out books, visit www.stressedoutnurses.com
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