Be a good listener to motivate your staff
Staff Development Weekly: Insight on Evidence-Based Practice in Education, April 19, 2007
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One of the most effective ways of motivating your staff is to demonstrate good listening skills. This leads to clear communication and a better understanding of your staff members' concerns and comments. The following techniques will help you take note as a listener:
- Always acknowledge that you have heard what was said
- Listen with an open mind (i.e., be willing to show flexibility)
- Listen with a sincere desire to understand
- Verbalize that you value the person's input
Editor's note: The above excerpt is from the online course "Nursing CE Series: Leadership and Coaching Skills for Nurse Managers." For more information on this and other courses in our library, go to http://www.hcprofessor.com.
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