Blue Cross and Blue Shield develops anti-fraud training
Staff Development Weekly: Insight on Evidence-Based Practice in Education, May 26, 2005
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Healthcare fraud in the U.S. costs $90 billion a year. To reduce costs and increase the quality of healthcare services, Blue Cross and Blue Shield (BCBS) companies have developed anti-fraud training programs. BCBS' "Fraud and Abuse Awareness Training" program uses realistic case studies to educate staff on recognizing and responding to signs of healthcare fraud. The Web-based module reduces training time because it replaces the need for annual, face-to-face training. Ninety-two percent of BCBS employees who trained on the system said the format was an effective, easy to use method to increase their knowledge of fraud.
Source: US Newswire
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