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Introduction to physician profiling

Staff Development Weekly: Insight on Evidence-Based Practice in Education, October 1, 2004

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When implementing a physician performance feedback report system, acceptance by your physicians is crucial to its success. The best way to encourage acceptance is to educate your physicians thoroughly about the nature of the system. The following points should be covered:

* The report will be used to provide regular feedback for self-correction, not corrective action
* There will be no individual corrective action for the first year unless patient care is clearly at risk
* Resource use data will be part of the report, but will not be used to make credentialing decisions
* The report is not intended to be all-inclusive, but covers only a limited number of higher-volume areas that are most relevant to each department or section
* To increase fairness, rate indicators are used instead of raw numbers whenever possible
* Targets for indicators are set using input from the appropriate physician leaders
* For greater relevance, the report provides risk-adjusted data when possible
* In addition to aggregate data, the report uses peer review data when available

Editor's note: The above excerpt is from the new online course, "Introduction to physician profiling: Steps for success." For more information on this and other courses in our Credentialing library, go to www.hcprofessor.com and click on Credentialing.

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