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Three tips to get staff enthusiastic about training

Staff Development Weekly: Insight on Evidence-Based Practice in Education, June 24, 2004

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Training can be challenging whether it is at your facility or self-paced at home. It is difficult to motivate staff and keep them engaged. Author David Jensen, M.S., says that there are three reasons why training sometimes doesn't generate enthusiasm among staff, but he also offers three solutions to help battle this problem. To increase the impact of your training programs, whether you conduct them on-site, online, or over your intranet, consider the following principles:

1. Be real. Tell your staff the purpose of the training and why it's important for them to complete it. If you are open and honest with employees, they will learn to trust you and the activities you implement.

2. Be present. If you're introducing new initiatives, be there to support them. And that means more than delivering a speech from behind a desk or podium-be interactive, promote dialogue, and get feedback from your employees about your plans.

3. Be deep. When implementing new procedures, explore the negatives as well as the positives. Consider problems you might face with execution (i.e., computer glitches, lack of time, etc.) to be well-prepared if something goes awry. At the same time, when staff make small achievements during training, celebrate those successes so the group will understand the importance of their accomplishments.

Editor's note: The above excerpt is adapted from The Yearbook of Experts, Authorities and Spokespersons(r). David Jensen is a recognized authority, author, and professional speaker in the areas of sales, success, and leadership.



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