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Training strategies to cope with change

Staff Development Weekly: Insight on Evidence-Based Practice in Education, June 3, 2004

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The one certainty about the healthcare industry is that change is constant. Whether you have to train staff on the JCAHO's new survey process, a new piece of equipment, or a new policy, introducing change can be challenging. Staff might not always see it as an opportunity for professional or personal growth. Here's a quick exercise to help ease the transition from the familiar to the unknown. Gather your employees and discuss these questions:

* What trends and forces of change are currently impacting my profession?
* What assumptions do I have about my current situation? (Write them down and then write the opposites. Analyze what would happen if the opposite assumptions proved correct.)
* Which skills and abilities are my current strengths?
* Which current strengths will continue to make me successful in the future?
* What new skills do I need to learn to stay valuable in the industry?
* What have I learned in the past six months?
* What do I expect to learn in the next six months?
* What do I need to unlearn? (Which skills are becoming obsolete? What practices-attitudes, behaviors, work routines, etc.- that worked for me in the past are no longer valid?)

Editor's note: The above excerpt is adapted from the article, "The Forces of Change" by Carol Kinsey Goman, published in the e-newsletter Link&Learn, a product of Linkage, Inc. Click here to read the full article http://www.linkageinc.com/newsletter/archives/od/forces_change_goman.shtml, including more strategies to cope with change.

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