Nursing

Work environment strongly influences nurse and patient outcomes

Nurse Leader Insider, December 8, 2016

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Workplace safety and nurse surveillance capacity can boost quality ratings and lower pressure ulcer rates, Press Ganey analysis finds.

Workplace safety and nurse surveillance capacity are significantly associated with healthcare organizations' performance on nurse, patient, patient experience, and pay-for-performance outcomes, according to analysis by Press Ganey.

The South Bend, IN-based company reached these conclusions after analyzing data from its patient and caregiver surveys, its National Database of Nursing Quality Indicators, and the CMS Hospital Compare website.

The analysis found that when compared to hospitals in the bottom quartile of perceived nursing workplace safety, hospitals in top quartile of perceived nursing workplace safety had:
 

  • A rate of RN-perceived missed care that is approximately 52% lower
  • RN job enjoyment that is 27% higher
  • A 22% higher CMS Overall Hospital Quality star rating
  • Average "likelihood to recommend" scores that are 3% higher
     

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