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HEALTHCARE TRAINING WEEKLY
Friday, March 14, 2003
Volume 2, Number 11

Healthcare Training Weekly, March 11, 2003

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This free, weekly e-mail newsletter is brought to you by HCPro's online learning division, HCProfessor(TM). For more information or a free demo, visit: http://www.hcprofessor.com/

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IN THIS ISSUE
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1. Hospital uses Y2K lessons for HIPAA
2. Individualized Centered Evaluation
3. EMTALA training saves OKLAHOMA CITY ER
4. Pay-per-view article: Host a skills fair

*For the full stories, please keep scrolling.
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IN THE NEWS
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1. HOSPITAL USES Y2K LESSONS FOR HIPAA

Compliance preparations for the privacy standard of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) may dwarf year-2000 (Y2K) preparations in scope and cost. Though the massive crash of online information systems never happened as predicted on January 1, 2000, some providers have found ways to benefit from the lessons learned back then. One such institution is the Medical Center of Central Georgia in Macon. The center's privacy officer, Winston Stuart, came on board in 1999 to oversee Y2K preparations. Stuart and colleagues recently concluded a "train the trainer" session with 170 people who will train the center's thousands of employees, according to the Macon Telegraph. Nearby nonprofit facilities like Monroe County Hospital and Houston Healthcare will have access to the center's findings.

2. INDIVIDUALIZED CENTERED EVALUATION

It's important to know about the new survey philosophy from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO): Individualized Centered Evaluation (ICE). Under ICE, surveyors will follow frontline staff through the entire care process for one patient. This means that not only are CEOs and administrators in contact with the JCAHO, your entire frontline staff is. Have them ready to answer to the JCAHO. Surveyors can stop anyone in the hallway--including a janitor mopping up a spilled lunch--and ask questions.

To learn more about ICE, and more on how to prepare for the JCAHO survey, go to http://www.hcprofessor.com

Under the course catalog, look for the course entitled "Training healthcare staff for JCAHO survey preparation."

3. EMTALA TRAINING SAVES OKLAHOMA CITY ER

In 1996, an Oklahoma City hospital was put on notice that it might lose the right to participate in the Medicare program in light of its noncompliance with the transfer acceptance requirements of the Emergency Medical Treatment and Active Labor Act of 1986 (EMTALA). The hospital was able to avoid that outcome by filing and implementing a plan of correction, which included inservice training to all of its emergency room (ER) staff on the legal requirements governing acceptance of appropriate transfers.

Read more on avoiding EMTALA penalties in the HCPro monograph, "Practical Solutions to the Emergency Department On-Call Conundrum." To order, or for more information, call us at 800/650-6787, or go to http://www.hcpro.com/onlinepubs/article.cfm?article=31998 ____________________________________

4. PAY-PER-VIEW ARTICLE
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Long-term care

'Host a skills fair'

Are you seeking a sure-fire method to revitalize your annual staff training programs? Try offering staff a hands-on approach to learning. Follow the lead of the St. Anne's Salvatorian Campus in Milwaukee.

This skilled nursing facility puts on "skills fairs" to reiterate key information to nurses and certified nursing assistants (CNAs). The fairs enable these workers to stay compliant in resident care issues, explains Bobbie Banach, RN, director of nursing for the facility. St. Anne's conducts skills fairs for CNAs and nurses on a yearly basis.

To read the full story, go to
http://www.hcpro.com/onlinepubs/article.cfm?article=31978

The cost is $10. Subscribers to the online version of Briefings on Long-term Care Regulations (BLTCR) have free access to this article. Subscribers to the print newsletter version of BLTCR can find this article in their March issues.

For the cost of just three stories, you can get the entire March issue of BLTCR! You'll find stories on nursing home compliance officers, fire safety, and customer service. Go to http://www.hcpro.com/onlinepubs/article.cfm?article=31979 to choose between the PDF and HTML version for just $30. BLTCR online subscribers have free access to this issue, and print newsletter subscribers can find this issue in their mailboxes.

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