Nursing

Ben Franklin's advice to nurse preceptors

Nurse Leader Insider, February 20, 2015

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Tell me and I forget.
Teach me and I remember.
Involve me and I learn.


How do you provide preceptees with constructive advice or feedback? Do you tell them what they did wrong and spell out how to correct it? Or do you encourage them to use critical-thinking skills to truly ingrain a personal understanding of ways to improve their practice?

Look at these two approaches to feedback, and see which you think would be more effective. (More examples excerpted from The Preceptor Program Builder can be found in the Reading Room on www.StrategiesForNurseManagers.com.)
 

The preceptor observes the preceptee greeting the manager correctly, giving her name, and stating that she is a preceptee. However, she was not wearing her name tag.

Evaluative feedback:
Your name tag is missing, and the manager won't like it!

Descriptive feedback:
You greeted the manager according to the facility protocol. Can you think of anything that would help your manager remember you?

The descriptive feedback encourages the preceptee to use critical thinking, which illustrates Ben Franklin's timeless recommendation to "involve me, and I learn."

If you would like to share "aha" moments and techniques for constructive feedback, please click here to comment on the blog.

read more articles on the nursing blog at http://blogs.hcpro.com/nursemanagers/.



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