SDW news brief: Stop letting poor scheduling bleed hospital payrolls
Staff Development Weekly: Insight on Evidence-Based Practice in Education, November 11, 2011
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Just-in-time scheduling can often mandate when employees will work, when they'll work overtime, and when they'll be sent home with little notice for any contingency—all of which is designed to save money by more closely linking labor with immediate demand.
One human resources expert says, however, that a poorly designed just-in-time scheduling system will do exactly the opposite and will end up costing healthcare providers more money in higher absenteeism and turnover.
"I'm not arguing that it should be eliminated. I'm arguing for effective scheduling," says Joan C. Williams, founding director of the Center for WorkLife Law. "Just-in-time scheduling is a fact of life. Designing it efficiently is a business imperative."
Williams says there is "a big difference" between flexible scheduling and just-in-time scheduling, and to a degree it is dependent on the class of workers. "Flexible scheduling is generally used to refer to professionals and indicates that they are allowed to do something more flexible than just come to work and stay until the work is done, which is often more than eight hours a day," she says.
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Source: HealthLeaders Media
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