Nursing

Ask the expert: Decision-making skills for charge nurses

Nurse Leader Insider, May 2, 2011

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This week, Tammy L. Berbarie, BA, RN, RN-BC, discusses decision-making strategies for charge nurses when they’re faced with making decisions on staffing and the delivery of safe, timely, patient-centered care.

Q: What decision-making strategies can I teach my charge nurses?

A: The most important piece to add to your orientation program is the steps that each charge nurse will need to follow to make effective decisions.

The following strategies can be used to help charge nurses make appropriate clinical decisions:

  • Establish goals that are clear and are appropriate for the situation. Never compromise quality and safety in your decision-making process.
  • Understand how the decision may affect patient care delivery and department and organization operations, and whether the decision is reflective of the organizational goals and acceptable to the team.

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Editor's note: Do you have a question for our experts? E-mail your queries to Associate Editor Jaclyn Beck at jbeck@hcpro.com and see your name in print next week! In the meantime, head over to our Web site and view a growing collection of advice from our experts.



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