Ask the expert: From the cockpit to the nursing unit
Nurse Leader Weekly, April 11, 2011
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This week, Gary L. Sculli, RN, MSN, ATP, and David M. Sine, MA, CSP, ARM, CPHRM, gives examples of how crew resource management has been used to aid the healthcare industry in quality improvement.
Q: How has crew resource management used in the aviation industry been applied to healthcare and nursing?
A: Elements of crew resource management (CRM) have been taught and applied in healthcare settings to improve teamwork and communication. For example:
- Within the Veterans Administration, a Medical Team Training Program teaches the use of briefings among surgery teams. Statistically significant improvements were observed in team communication scores, timeliness of preoperative antibiotics, timeliness of deep vein thrombosis prophylaxis, and perioperative mortality.
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Editor's note: Do you have a question for our experts? E-mail your queries to Associate Editor Jaclyn Beck at jbeck@hcpro.com and see your name in print next week! In the meantime, head over to our Web site and view a growing collection of advice from our experts.
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