Ask the expert: Common performance rating errors
Nurse Leader Weekly, March 28, 2011
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This week, Patty Kubus, RN, MBA, PhD, shares a list of common errors to avoid when you’re giving performance appraisals to your staff.
Q: What are some important things to avoid when evaluating the performance of my staff?
A: Since there are no perfect managers, it is important to consider some common rating errors. These are typical traps that anyone can slip into without conscious effort. Here’s a list of the most common errors:
- Varying standards. The same standards need to be applied evenly to everyone in the same job class.
- Recency effect. This error occurs when you give heavier weight to recent performance rather than evaluating performance over the entire period. This error is very common and raters need to be conscious of the tendency to apply recency.
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Editor's note: Do you have a question for our experts? E-mail your queries to Associate Editor Jaclyn Beck at jbeck@hcpro.com and see your name in print next week! In the meantime, head over to our Web site and view a growing collection of advice from our experts.
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