Nursing

Website spotlight: Virtual discharge assistant cuts readmissions, costs

Nurse Leader Insider, March 14, 2011

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Rebecca Hendren, for HealthLeaders Media, March 8, 2011

Now that patient satisfaction and patient experience are set to be tied to reimbursement, nurse leaders are looking for innovative solutions to improve these scores without adding tasks to already overworked staff.

One technological innovation that may become more common is the virtual discharge assistant. (Yes, companies may term these robots "discharge nurses," but as I wrote last week, using the term to refer to anything other than a member of the profession of nursing does a disservice to the profession.)

Editor's note: Read the rest of this free article by visiting Virtual discharge assistant cuts readmissions, costs found in the Reading Room at www.StrategiesForNurseManagers.com.

*Do you need continuing education (CE) credits? Check out this month’s CE article, Evaluating outcomes demonstrates value of education or visit our archives and view a compilation of CE articles (marked with an asterisk).



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