Ask the expert: Evaluating computer-based learning vendors
Nurse Leader Weekly, January 3, 2011
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This week, Adrianne E. Avillion, DEd, RN, discusses the right questions to ask and elements to consider when choosing a good vendor for computer-based learning.
Q: I’d like to start using computer-based learning (CBL) for my staff training. How do I select the right vendor?
A: All vendors can make their product look fantastic during a demonstration, especially when the evaluating audience does not have a solid understanding of the possible drawbacks and limitations of the vendor’s specific software or hardware product. Before meeting with a vendor, you need to have a clear idea of what you are looking for, a clear understanding of the vendor’s company and current customer ratings, how you want to deal with the vendor if you do purchase the product, and an understanding of the CBL industry, with its frequent mergers and name changes.
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Editor's note: Do you have a question for our experts? E-mail your queries to Associate Editor Jaclyn Beck at jbeck@hcpro.com and see your name in print next week! In the meantime, head over to our Web site and view a growing collection of advice from our experts.
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