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Inside best practice: Transformational leadership

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, November 29, 2010

Editor’s note: The following is an excerpt from an article by Meryl Montgomery, RN, MSN, director of the Learning Center at the Medical Center of Central Georgia.

Is your CNO visible and a well-known patient and nurse advocate? Does she/he have a defined relationship to all nursing care areas? Work with your CNO to see how visibility and advocacy can be achieved. Below are some ideas that have worked well for other CNOs:

• Gain a seat, presence or voice on top Administrative and Board committees.
• Interview your CNO and publish her philosophy in a nursing newsletter or bulletin. Be sure to include her thoughts about patient care and nursing practice and her positive feelings about Nursing in your organization. She can also begin a tradition of weekly or monthly “blogs” to share her experiences and dreams for the organization.
• Develop a nursing internal website to begin to share nursing stories of excellence.
• Attend staff meetings on a regular basis, being sure to include both inpatient and ambulatory/ procedural settings.
• Host breakfasts, lunches and town hall meetings.
• Begin to celebrate unit successes with patient satisfaction and outcomes, nursing achievements, and the like. Your CNO and nurse leaders can be upfront and center, lending their support and an ear to nurse concerns.
• Participate in all new nurse orientations.

Source: This excerpt is from the November HCPro’s Advisor to the ANCC Magnet Recognition Program®.

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