Ask the expert: Quality improvement programs for nurse satisfaction
Nurse Leader Weekly, November 15, 2010
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This week, Cynthia Barnard, MBA, MSJS, CPHQ gives helpful examples of the types of quality improvement programs you can start at your facility on the departmental and unit levels.
Q: What are some quality improvement (QI) programs I can start at my facility to monitor and improve nurse satisfaction?
A: Nurse leaders must coordinate quality improvement projects to improve nurse satisfaction at both the departmental and unit levels. Examples of departmental projects include:
- A retention committee to evaluate nurse manager (NM) workload
- Older nurse focus groups
- Increased nursing recognition (via programs such as the DAISY© Award)
- Increased staff nurse membership on departmental retention committee
- Optimal float nurse program design and implementation
- Use of staff nurse council suggestions
- Nurse staffing advisory council
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Editor's note: Do you have a question for our experts? E-mail your queries to Associate Editor Jaclyn Beck at jbeck@hcpro.com and see your name in print next week! In the meantime, head over to our Web site and view a growing collection of advice from our experts.
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