Nursing

Ask the expert: Quality improvement programs for nurse satisfaction

Nurse Leader Insider, November 15, 2010

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This week, Cynthia Barnard, MBA, MSJS, CPHQ gives helpful examples of the types of quality improvement programs you can start at your facility on the departmental and unit levels.

Q: What are some quality improvement (QI) programs I can start at my facility to monitor and improve nurse satisfaction?


A: Nurse leaders must coordinate quality improvement projects to improve nurse satisfaction at both the departmental and unit levels. Examples of departmental projects include:

  • A retention committee to evaluate nurse manager (NM) workload
  • Older nurse focus groups
  • Increased nursing recognition (via programs such as the DAISY© Award)
  • Increased staff nurse membership on departmental retention committee
  • Optimal float nurse program design and implementation
  • Use of staff nurse council suggestions
  • Nurse staffing advisory council

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Editor's note: Do you have a question for our experts? E-mail your queries to Associate Editor Jaclyn Beck at jbeck@hcpro.com and see your name in print next week! In the meantime, head over to our Web site and view a growing collection of advice from our experts
 



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