Nursing

Ask the expert: Countering the challenges of staff quality improvement meetings

Nurse Leader Insider, October 4, 2010

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This week, Cynthia Barnard, MBA, MSJS, CPHQ, explains ways to ensure staff quality improvement (QI) meetings are fresh, informative, and a priority for all staff members. 


Q:  A staff QI meeting for the frontline workforce in my facility is becoming increasingly difficult to implement due to everyone's busy schedule. What can I do to show that these meetings should be a priority?


A:   Time and logistics are the most common problems. The daily challenges of running a cost-effective operation may easily push a staff meeting to the bottom of the priority list. For example, patient care, medical staff needs, and staffing shortages are high priorities. Make sure you counter such challenges by:


• Ensuring that the meeting has real value. Structure a substantive agenda so that the meeting is not merely a formality, but is actually productive.


• Conducting the meeting efficiently. Meetings don’t have to last an hour. Much routine information that doesn’t need discussion can be assembled and posted in a staff report room or other nonpublic location. Focus the meeting agenda on items that require action, and leave the routine items for staff members to review later.


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Editor's note: Do you have a question for our experts? E-mail your queries to Associate Editor Jaclyn Beck at jbeck@hcpro.com and see your name in print next week! In the meantime, head over to our Web site and view a growing collection of advice from our experts. 



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