In the news: Two GA hospitals combat violence against nurses

Stressed Out Nurses Weekly, September 6, 2010

After a new study showed an alarming rising trend in violence against nurses, two hospitals in Athens, GA, are working hard to keep nurses safe, reports the Athens-Banner Herald. The study was conducted by the Emergency Nurses Association and is called Violence Against Nurses Working in U.S. Emergency Departments.

Athens Regional Medical Center and St. Mary's Hospital train nurses to de-escalate potentially violent situations before they become violent. Strategies include taking all complaints—even ones that seem fake—seriously, and ensuring patients understand that someone is listening and caring about their issue.

"You can never get to the level of a person who is threatening or being violent because that's a losing battle," Lee Evans, a registered nurse at St. Mary's Hospital, told the Herald. She says security is also a major presence and just a panic button away.

Source: Athens-Banner Herald.

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