Inside the program: Introduction to process
HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, August 13, 2010
A process is a sequence of interrelated activities that convert inputs from suppliers into outputs for customers. A process could be, for example, obtaining a diagnostic test for a patient—composed of a series of separate processes, such as:
- Ordering the test
- Obtaining the specimen
- Labeling the specimen
- Transporting the specimen
- Receiving the specimen
- Selecting the equipment, reagent, or other tools to conduct the test
- Conducting the test
- Recording the results
- Communicating the results
Source: Quality Improvement for Nurse Managers
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