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Inside scoop from our experts: Documentation

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, June 25, 2010

This week’s question on staff education comes from a discussion on JourneyTalk. Meryl Montgomery, RN, MSN, nursing QI coordinator with the Medical Center of Central Georgia in Macon, provides some insight.

Q: We are currently writing our ANCC Magnet Recognition Program® (MRP) document, and I am finishing up on the SOE TL-4: Describe and demonstrate the processes that enable the CNO to influence organizationwide changes. What could I add that would make this a great document?

A: We used specific examples related to resources: Full-time employees and others, electronic medical record, throughput, and housewide performance improvement projects. In terms of processes, our CNO is also at strategic planning board retreats and meetings, serves on weekly administration planning meetings, meets with staff nurses on a regular basis to help enculturate and offer support, meets with nursing leadership for feedback and questions (again on a regular basis), and meets with all new hires during orientation to push her agenda and upcoming changes. We also use examples of e-mails, memos, letters to nurses’ homes, video clips on MRP intranet site (internally), rosters, meeting minutes, notes from our intranet site and weekly hospital newsletter, and more.

Editor's note: On JourneyTalk you can network with your peers, discuss the new manual, share your helpful tips, and get advice on how to meet the program's expectations. Become a member of JourneyTalk when you subscribe to HCPro's Resource Center for the ANCC Magnet Recognition Program®.

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