Nursing

Ask the expert: Developing a code of conduct

Nurse Leader Insider, May 31, 2010

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This week, Kathleen Bartholomew, RN, MN, discusses how to develop a code of conduct and what determines an effective standard.

Q: I am a new nurse manager and am looking to develop a code of conduct for the unit. What should be included to ensure the code is successful?

A: A good policy will explicitly convey expectations, establish the correct reporting lines, and demonstrate the vision of healthy, collaborative relationships as set forth by senior leadership. Expectations should not only state the behaviors that are disruptive, but also the behaviors that are desirable. Most importantly, a code of conduct must be universal across the organization.

An effective code or standard will contain a list of desirable behaviors such as:

  • Identify and report quality concerns
  • Give clear instructions for patient care
  • Respectfully discuss concerns in a private setting
  • Cooperate and participate in quality improvement activities

To read more ways on how to develop a code of conduct, click here.

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