Ask the expert: Don’t forget to train senior leadership
HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, September 22, 2009
This week, a reader asks about best practices for training senior leadership. Read the response from Cheryl A. May, MBA, BSN, BA, director of nursing research and professional practice at Children's National Medical Center in Washington, DC.
Q: Our senior leadership is enthusiastically supportive of our effort to achieve ANCC Magnet Recognition Program® (MRP) designation, but we know we still need to provide education and training about the process. What are best practices for training senior leadership?
A: Be flexible in scheduling the training for leadership. Staff leaders have little free time, so do what is best for them, even if it means changing your own schedule. Note that these people learn quickly and will not need much time to grasp important concepts. Therefore, try to get the initiative on their regular agenda(s)—doing so will enable you to give them updates on the progress of education and will provide them with important information they will need (especially during the site visit phase, as appraisers want to speak with staff at all levels of the organization.) Most leaders will appreciate your consideration of their busy schedules.
Also ask these leaders to be present for at least some of the training sessions that include their staff. When leaders themselves participate, they send a powerful message about the importance of MRP education.
Editor's note: Do you have a question for our experts? If you would like us to consider your query for publication, please e-mail it to senior managing editor Rebecca Hendren at rhendren@hcpro.com.
Related Products
-
HCPro's Guide to Assessing, Pursuing, and Achieving Excellence
Begin your journey to designation or redesignation with this fully updated book and CD-ROM. You'll gain an understanding of...
-
HCPro's E-Mail Tools for the ANCC Magnet Recognition Program®, 2nd Edition
This resource provides you with 52 customizable e-mails you can send to staff each week to communicate the history, value...
-
The Project Director's Toolkit, Second Edition
Full of helpful tools, The Project Director's Toolkit: HCPro's Guide to Collecting Evidence and Writing Narratives for the...
-
Nursing-Sensitive Quality Indicators:
This 90-minute webcast discusses the nurse's role in quality improvement and offers practical tips to help you collect and...
-
Quality Improvement for Nurse Managers:
This book and CD-ROM clearly outline a nurse leader's role in quality improvement and offer simple instructions to improve...
Most Popular
- Articles
-
- HIPAA Q&A: Flu shot requirement for hospital employees
- HealthDataInsights posts new issues for medical necessity claims
- Running an effective peer review committee meeting
- Q&A: Incidental disclosures and patient privacy
- New FAQ posted on storing laryngoscope blades
- Sneak Peek: Effort underway to establish caseload benchmarks
- Tip: Perform your own internal investigation prior to government audit
- What does case-mix index mean to you?
- HIPAA 5010 deadline extended, but threat remains, says AMA
- HHS task force: Consider privacy, security with text messages
- E-mailed
-
- Running an effective peer review committee meeting
- HIPAA Q&A: Flu shot requirement for hospital employees
- What does case-mix index mean to you?
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- HHS task force: Consider privacy, security with text messages
- Tip: Correctly code bilateral pain management procedures
- 2012 CPT code changes for ASCs: Shoulder and knee scopes and pain management
- COT basics to best
- Documentation and coding for toxic metabolic encephalopathy
- Guidance and tact key to compliant, effective physician queries
- Searched