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Ask the expert: Give nurses a peek into the written documentation

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, June 9, 2009

This week, a reader asks how to share the written documents with the staff across the organization. Read the response below from our advisor Meryl Montgomery, RN, MSN, ANCC Magnet Recogntion Program® (MRP) project coordinator at Medical Center of Central Georgia, Macon, GA.

Q: How do you share the written documents with the staff across the organization?

A: At Medical Center of Central Georgia, we shared our written documents in a variety of ways, trying to capitalize on different learning styles and adult teaching principles. Our goal in sharing the documents was to celebrate and recognize our amazing nurses, to optimistically prepare for the site visit, and to educate everyone on the 14 Forces of Magnetism. We used the organization's newsletter, along with an MRP status nursing newsletter, and staff meetings to discuss the documents. We also created an MRP status intranet site to highlight and communicate the written documents.

We held informational meetings, called Nursing Open Forums (NOF), around the clock and 90% of the organization's nurses participated in these forums. The NOFs were facilitated by the MRP project director, as well as by MRP champions and nursing directors. Key points of documentation were reviewed, along with unit accomplishments and the 14 Forces.

Each staff nurse received a full copy of the narrative (excluding confidential information), along with a listing of unit-specific evidence so they would be able to speak to this upon site visit. We had one entire set professionally bound and placed in the Health Resource Center for public or nursing staff use.

Do you have a question for our experts? If you would like us to consider your query for publication, please e-mail it to senior managing editor Rebecca Hendren at rhendren@hcpro.com.

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