Web site spotlight: Create productive meetings by asking the right questions
Staff Development Weekly: Insight on Evidence-Based Practice in Education, June 5, 2009
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In a meeting, you want participants to process information in a useful way that adds value. Each person in the room is running on a processing question. They are asking themselves a question and continually answering it. By setting that question for them, you can make the meeting much more productive.
Here is how it works: You describe a proposed plan to reorganize the use of contract nurses. As you are speaking, the three questions in people's minds are:
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What is wrong with this proposal?
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Why won't this work?
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Should I support this?
These questions will likely produce negative, highly critical responses. They take the energy out of the room. The response could be defensive. They could generate negative responses. Click here to see how you can create a more productive response.
Editor's note: This excerpt was adapted from "Ask effective questions to ensure meetings are productive" found on The Leader's Lounge at www.StrategiesForNurseManagers.com. Get a free trial membership that will give you 30 days to test drive all the exciting features on the Web site.
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