Tips from TSE: Meet The Joint Commission Standard APR 09.02.01
Staff Development Weekly: Insight on Evidence-Based Practice in Education, April 17, 2009
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Standard APR.09.02.01 deals with the reporting of safety or quality of care concerns to The Joint Commission. The first two elements of performance require that:
- All staff, including medical staff, receive training that any employees, physicians, or anyone else who provides care or services to patients may make a report to The Joint Commission if they are concerned about the safety or quality of care offered at the organization.
- The hospital must also explain to its staff and medical staff that any employees, physicians, or other staff who share a quality or safety concern with The Joint Commission will not be disciplined and no punitive action will be taken against them.
Hospitals should look at these standards and determine:
- How are the standard and its elements explained?
- How can you be sure that the staff and medical staff have learned about and understand the standard’s intent?
- Are administrators and managers aware of this standard? How are they involved in its explanation?
Editor’s note: This excerpt was adapted from the May issue of The Staff Educator. Discover all the benefits of subscribing to The Staff Educator!
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