Tips from TSE: Comply with The Joint Commission by reporting safety concerns
Staff Development Weekly: Insight on Evidence-Based Practice in Education, March 20, 2009
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The Joint Commission Standard APR.09.02.01 deals with the reporting of safety or quality of care concerns. This standard requires that organizations educate all employees and medical staff so those who have concerns about quality of care, or any other safety concern about the organization, know that they can take their concerns directly to The Joint Commission.
Since this standard involves the implementation of education, you must work with administration and management to ensure proper achievement. Here are four suggestions to educate staff:
- Include information about reporting safety concerns during orientation.
- Address this issue during annual mandatory training.
- Discuss the implications of this standard during staff meetings.
- Document discussions of this standard (e.g., on orientation checklists, as part of training, or in staff meeting minutes).
Editor’s note: This excerpt was adapted from the April issue of The Staff Educator. Discover all the benefits of subscribing to The Staff Educator!
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