In the know: Keep a handle on generational conflicts
Stressed Out Nurses Weekly, November 24, 2008
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With each generation holding such different values and backgrounds, differences of opinion are inevitable.
Here are some suggestions for how to deal with conflicts that may arise among people of different generations who are working together:
- Recognize when age is an issue and confront it with respect and tact.
- Ask about and discuss the expectations both parties may have of each other:
- "What are your expectations of me?"
- Whom can I go to if I have a question or problem?"
- Look for ways to compromise. Younger workers have little patience for unessential delays. If a barrier pops up, make it work for you.
- Divide a big project into smaller parts, assigning the right part to the right person.
Source: Stressed Out About Your Nursing Career, HCPro, Inc., 2008. Be sure to pick up your copy today!
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