Nursing

Expert spotlight: Praise staff with informal recognition and rewards

Nurse Leader Insider, November 17, 2008

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This week, expert Shelley Cohen, RN, BS, CEN, president and founder of Health Resources Unlimited in Hohenwald, TN, provides some informal ideas for staff recognition.

Q: We frequently give out formal recognition and rewards on our unit, but I'm wondering if you could give me some examples of informal ones?

A: Consider creating a "pass along" award. It may be some sort of trophy or stuffed animal that has meaning to the group. For example, you might establish the Stuffed Monkey Award to recognize quality performance with a theme of "No monkey business here." Establish a rule that the recipient must pass the award along to another deserving person within two weeks of receiving it.

Recognize special staff achievements or actions by declaring a particular work day as their day. For example, announce that next Tuesday is "Chris Smith Day," and ask all of your staff to say or do something to contribute to the celebration.

Also, recognize a staff member for a job well done in front of other staff on a daily basis. This simple gesture is a great way to make staff aware that you appreciate their hard work and may lead to increased job satisfaction and productivity. 

Editor's note: Do you have a question for our experts? Email your queries to editor Keri Mucci at kmucci@hcpro.com and see your name in print next week! In the meantime, head over to our Web site and view a growing collection of advice from our experts.



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