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Web site spotlight: Facility takes staff recognition 'above all'

Nurse Leader Weekly, October 13, 2008

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Working as a nurse can be gratifying, but a little encouragement, appreciation, and recognition can go a long way in healthcare facilities. St. Cloud Hospital—which has chosen to do this with an award program for more than 15 years—is seeing the positive effects throughout the facility.

"Staff have always felt that it is a significant honor to be recognized [for an award]," says Jeanine Nistler, director of communications for CentraCare Health System, parent organization of St. Cloud Hospital in St. Cloud, MN. "I think they see it as great validation of what they do—and that what they are doing is something pretty special."

In a facility staffed with about 3,500 people, recipients of the Care Above All Award need to stand out among the crowd. Previously known as The Circle of Excellence Award, it is granted only to staff fulfilling specific criteria that are reviewed by the facility's employee recognition committee, such as mentoring employees, serving as a role model, maintaining a professional appearance, and demonstrating a strong commitment to their co-workers and productivity.

Editor's note: This excerpt was adapted from the article, "Go above and beyond to recognize your nurses" featured in The Reading Room on HCPro's new online resource center, www.StrategiesforNurseManagers.com. Get a free trial membership that will give you 30 days to test drive all the exciting features on the Web site.

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