Nursing

Expert spotlight: Deal with disciplinary issues

Nurse Leader Insider, September 1, 2008

Want to receive articles like this one in your inbox? Subscribe to Nurse Leader Insider!

This week, expert Shelley Cohen, RN, BS, CEN, tells us how to handle the termination of a troublesome staff member.

Q: A staff member has been creating tension with other nurses in my unit and I need to take action. Any tips on how I can approach terminating this person?

A: Remembering the responsibility you have to patients and staff can often remove any reluctance you have to dealing with a disciplinary issue. Equally important is the need to respect the staff member involved in a disciplinary issue by:

  • Focusing the discussion on the behavior, not the person
  • Listening to the staff member's perspective
  • Abiding by the HR-established guidelines for fair and equitable treatment
  • Discussing the issues in a clear, honest, and direct manner
  • Being consistent and following through on agreements made

In the future, as disciplinary issues arise, make a point of working in close contact with the employee relations manager. Use this person as a coach and discuss any past history, related events, and reservations or concerns you might have about how to talk to the staff member involved.

Editor's note: Do you have a question for our experts? Email your queries to editor kmucci@hcpro.com and see your name in print next week! In the meantime, head over to our Web site and view a growing collection of advice from our experts.

 



Want to receive articles like this one in your inbox? Subscribe to Nurse Leader Insider!

Comments

0 comments on “Expert spotlight: Deal with disciplinary issues

 

Most Popular