Nursing

Inside best practice: Dim patient call lights

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, August 25, 2008

Within Force of Magnetism 7: Quality improvement, nurses are expected to participate in processes that improve the quality of patient care delivered in the organization. Members of the telemetry unit at Sts. Mary and Elizabeth Hospital in Louisville, KY, fulfilled those expectations with hourly nurse rounding.

Before mandating hourly rounding, nurses would often ask patients, "How are you doing? Is there anything you need? Okay, I'll check on you in a little bit."

Now, nurses are held accountable to ask patients if they:

  • Are in pain
  • Need to use the restroom
  • Are in a comfortable position
  • Have everything they need within arm's reach

Since implementing the rounding, patient call light use has dropped by more than 3,000 hits per month and patient satisfaction has increased.

Source: Adapted from Quality Improvement Report, July 2008, HCPro, Inc.

Editor's note: Do you have a best practice you would like to share? E-mail it to associate editor Cameran Erny at cerny@hcpro.com and see your name in print!

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