HCTW news: Joint Commission alert spotlights bad behavior
Staff Development Weekly: Insight on Evidence-Based Practice in Education, July 24, 2008
Want to receive articles like this one in your inbox? Subscribe to Staff Development Weekly: Insight on Evidence-Based Practice in Education!
The Joint Commission (formerly JCAHO) recently issued an alert cautioning that hostility, rude language, and other adverse behavior can threaten patient safety. It will require hospitals to establish codes of conduct by 2009.
According to The Joint Commission in the new Sentinel Event Alert, behaviors such as physical threats, verbal outbursts, and refusal to complete work can result in a plethora of adverse outcomes including medical errors and poor patient satisfaction. The alert urges healthcare organizations to take specific steps to help put an end to bad behaviors. These steps include:
- Educating all healthcare team members about professional behavior
- Determining how and when disciplinary actions should begin
- Developing a system to detect and receive reports of unprofessional behavior
Sources: The Joint Commission, Robert Wood Johnson Foundation
Other articles of interest:
Defeat the "Joint Commission Jitters"
Physician behavior: praise in public, chastise in private
Want to receive articles like this one in your inbox? Subscribe to Staff Development Weekly: Insight on Evidence-Based Practice in Education!
Comments
0 comments on “HCTW news: Joint Commission alert spotlights bad behavior ”
Related Products
-
Strategies for Nurse Managers
Strategies for Nurse Managers is a 12-page monthly how-to newsletter that was created exclusively to help you save time...
-
Nurse Leader Weekly
Our informative free e-mail newsletter for nursing professionals delivers helpful tips and advice each week!
-
Staff Development Weekly: Insight on Evidence-Based Practice in Education
This e-mail newsletter reports on innovative training methods and mandatory training requirements. You'll also find tips on...
-
From Hostility to Collegiality:
Nurse retention, nurse satisfaction, patient safety, and quality improvement are all compromised when hostility permeates...
-
Nurse Accountability: Six Steps to Create a Culture of Commitment
This 90-minute webcast introduces six cutting-edge concepts to help you get people to make and keep commitments. Speaker...
Most Popular
- Articles
-
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- Topic: CMS, OESS post new security compliance review information, checklist
- Q/A: Volume requirement for reporting hydration services
- HIPAA Q&A: Answering service messages
- News and briefs: Oklahoma Osteopathic Association against residency bill change
- What does case-mix index mean to you?
- QA:Coding multiple initial infusions
- OB services: Coding inside and outside of the package
- CMS issues IPPS proposed rule for FY 2013
- The debate continues: Nurses who reported physician to the Texas Medical Board file federal appeal
- E-mailed
-
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- Are your workforce members texting PHI?
- Don't let these sentinel events trigger falsely
- Arkansas woman convicted for HIPAA violation
- Q&A: Coding for protein malnutrition
- Q&A tackles coding questions about injections and infusions
- Joint Commission Center announces handoff communication solutions
- Inside best practice: Reduce patient falls with a stoplight
- Identify modifiable risk factors to prevent patient falls
- Hospitalist-surgeon comanagement has no effect on outcomes
- Searched