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Studying nurse-to-nurse hostility

Nurse Leader Weekly, March 17, 2008

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The third quarterly benchmarking report was recently published on www.StrategiesforNurseManagers.com. The study focuses on nurse-to-nurse hostility (also known as lateral violence or horizontal violence) and its presence at healthcare institutions in the United States.

Ninety-seven percent of the respondents to the survey, which was conducted among 159 nursing professionals nationwide, have witnessed horizontal hostility in some form. And more than 75% admitted to being a target at some point during their nursing career. Whether the issue is bickering-or even sabotage-among staff members, the report shows that workplace violence continues to affect healthcare organizations of various sizes.

The survey findings are from acute care, critical access, long-term care, ambulatory, home health, and rehabilitation settings. They provide a glimpse into how many of these facilities are dealing-or in some cases, not dealing-with the issue. The survey included questions about staff nurse complaints, examples of nurse-to-nurse hostility, social cliques, training, organizational attitudes, and turnover.

Differences in the survey responses were found most prevalently in the areas of training, turnover, organizational attitudes, and steps facilities are taking to end nurse-to-nurse hostility. Most respondents listed their facilities as only fair when it came to dealing with nurse-to-nurse hostility.

Interested in reading the full report? Subscribers to www.StrategiesforNurseManagers.com have full access to our quarterly benchmarking report as part of membership. Interested in a free trial membership that will give you 30 days to "test drive" the site? Click here to learn more.

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