Nursing

Dealing with the defiant student

Staff Development Weekly: Insight on Evidence-Based Practice in Education, November 14, 2007

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The problem of resistant learners is never going to vanish. As long as you are educating staff members, you will face learners who seem to make it their vocation to hamper learning activities. This is one of the ongoing challenges that all healthcare trainers face on a fairly regular basis. Take the following steps when working with a resistant learner:

  • Don't blame yourself for someone's lack of motivation. True, there are poorly designed and implemented learning activities. However, in most cases, you are not responsible for a colleague's willingness to learn.
  • Evaluate the effectiveness of your programs. You are then able to make improvements as indicated by their success (or lack thereof).
  • Do not ignore or accept the resistant learners' attitudes and behaviors. This will only make the disruption of the educational activity worse, interfere with willing participants' abilities to learn, and hamper your ability to effectively implement education. You may need to make some unpopular decisions and take difficult actions to deal with these challenges.

Editor's note: The above excerpt is from the online course "Nursing CE Series: Successful Strategies for Training Your Nursing Staff." For more information on this and other courses in our library, go to http://www.hcprofessor.com.



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