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Nursing managers lead the way

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, November 13, 2007

When you talk to staff nurses about what makes them stay at their job, a common response is "my manager." Staff nurses are happy when they feel their manager respects their contributions and makes time for them. All nurse managers must develop an understanding of staff perceptions and how staff relates their importance in the overall picture to how much time their manager spends with them. The following are a few ideas to help nurse managers become effective leaders:

• Schedule to meet with a different staff person one day a week for coffee or sit with them at lunch time. Pre-schedule and post this information so staff can look forward to it.
• Post dates and times when you will have an "open door" for anyone who needs to talk.
• Set up a calendar that lists each staff member's birthday. At the beginning of the month, sign one large card with everyone's name on it and post it in the department.
• Be available at shift changes several times per week.

Source: Adapted from HCPro's book A Practical Guide to Recruitment and Retention: Skills for Nurse Managers. Click here for more information.

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