Tip of the Week:
Medical Staff Leader Connection, September 20, 2007
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Encourage reporting of disruptive physician behavior:
The importance of creating a reporting system that respects and protects staff members who disclose improper conduct cannot be overstated. The reluctance of individuals to report deviations from the conduct policy poses a significant challenge to obtaining data, and it is often fear of consequences that lead to such reluctance. Hospital staff also may be reluctant to report improper conduct for fear of retaliation. To avoid this, some hospitals allow anonymous reporting through complain forms and incident reports. But keep in mind that although this approach may protect workers, it also creates potential for abuse of the reporting system.
Read more tips on disruptive behavior with the book A Practical Guide to Preventing and Solving Disruptive Physician Behavior by Richard Sheff, MD and Todd Sagin, MD, JD published by HCPro, Inc.
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