Study links patient satisfaction, safety
Hospitalist Leadership Connection, December 27, 2006
A new study finds a link between patient satisfaction and a hospital's performance in patient safety.
The study, commissioned by South Bend, IN-based Press Ganey and the advocacy organization Leapfrog Group, showed a connection between hospitals that work with Press Ganey on patient satisfaction and increases in Leapfrog's measurable standards for patient safety.
To read the complete press release, click here.
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