Peer review case study: Multidisciplinary peer review system standardizes and streamlines case review
Medical Staff Briefing, May 1, 2010
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A medical staff's peer review process doesn't have to be down in the dumps before it considers a redesign. Unlike many hospitals that revamp their peer review processes to overcome sour medical staff politics, a punitive culture, and gross miscommunications, Providence Hospital and St. John Hospital and Medical Center wanted proactively to weed out inefficiencies.
With the help of The Greeley Company, a division of HCPro, Inc. in Marblehead, MA, Providence Hospital and St. John Hospital, both part of the St. John Providence Health System headquartered in Warren, MI, were able to streamline and standardize their peer review processes.
Providence Hospital started the process of redesigning its peer review process in 2007, while St. John Hospital started in 2009. As a result of adopting new processes, both hospitals have gained the trust of the medical staff, which now has confidence that the peer review process is fair and consistent.
This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Medical Staff Briefing.
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