Ask the expert: What is the difference between management and leadership?
Medical Staff Leader Connection, January 13, 2010
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Simply stated, leadership is the act of getting things done through other people. However, doing so is not always simple. Leadership is different than management in several ways, including:
- Management focuses on efficiency (i.e., “doing things right”) whereas leadership focuses on effectiveness (i.e., “doing the right things”).
- Management is about getting things done, whereas leadership focuses on what needs to be done and why.
- Management deals with systems and structure, whereas leadership is about relationships and engaging with people.
- Management stresses consistency and control, whereas leadership requires creativity, innovation, and “out-of-the-box” thinking.
- Managers are concerned about the results and the bottom line, whereas leaders see the need to look over the horizon and have a vision
In the changing world of healthcare, there is clearly a need for both. The question is not “Am I a leader or a manager?” but rather “How do I develop both dimensions in my role as I work with staff on a daily basis?”
This week’s question and answer are excerpted from Assessing your Medical Staff Office: Tools for Productivity by Beverly E. Pybus, CPMSM and Nancy Lian, CPCS, CPMSM.
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