Tip of the week: Prepare a list of FAQs before distributing physician competency reports for the first time
Medical Staff Leader Connection, September 2, 2009
Want to receive articles like this one in your inbox? Subscribe to Medical Staff Leader Connection!
Putting together a list of frequently asked questions (FAQ) is a useful change management strategy. They are especially helpful when distributing physician competency reports for the first time and when sharing such reports with new medical staff members. The FAQs should address how the report was created, who selected the measures, how the data will be interpreted, and how the organization will use the data. Use the following 10 questions as a guide to get you started:
- Why is the report being distributed?
- What aspects of competency will the report cover?
- How will the indicators and targets be selected?
- Which indicators will be linked to credentialing?
- Who will receive the data?
- How often will it be distributed?
- How should the report be interpreted?
- When will the physicians be held accountable for performance?
- How will the report follow-up be performed?
- How will the report be improved?
This week’s tip is adapted from Measuring Physician Competency: How to Collect, Assess, and Provide Performance Data by Robert Marder, MD, CMSL; Mark Smith, MD, CMSL; Marla Smith, MHSA; and Vicky Searcy, CPMSM.
Want to receive articles like this one in your inbox? Subscribe to Medical Staff Leader Connection!
Related Products
-
The Medical Executive Committee Handbook, Third Edition
Updated to reflect the new 2007 Joint Commission standards, this best-selling resource offers practical tools and strategies...
-
Effective Peer Review, Second Edition:
Newly updated and in high demand, Effective Peer Review, Second Edition, outlines and provides advice about how to do...
-
Medical Staff Leaders' Practical Guide, Sixth Edition
Written by experienced medical staff leaders currently working in hospitals, The Medical Staff Leaders' Practical Guide...
-
The 15th Annual Credentialing Resource Center Symposium Seminar: Orlando, FL
The premiere event for credentialing and medical staff services professionals offers workable solutions for tough issues
-
Medical Staff Briefing
This monthly resource acts as a support system by providing time-saving tools, expert advice, and analyses to help you...
Most Popular
- Articles
-
- HIPAA Q&A: Flu shot requirement for hospital employees
- HealthDataInsights posts new issues for medical necessity claims
- Running an effective peer review committee meeting
- Q&A: Incidental disclosures and patient privacy
- Sneak Peek: Effort underway to establish caseload benchmarks
- New FAQ posted on storing laryngoscope blades
- Tip: Perform your own internal investigation prior to government audit
- What does case-mix index mean to you?
- HIPAA 5010 deadline extended, but threat remains, says AMA
- HHS task force: Consider privacy, security with text messages
- E-mailed
-
- Running an effective peer review committee meeting
- HIPAA Q&A: Flu shot requirement for hospital employees
- What does case-mix index mean to you?
- HHS task force: Consider privacy, security with text messages
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- Tip: Correctly code bilateral pain management procedures
- 2012 CPT code changes for ASCs: Shoulder and knee scopes and pain management
- COT basics to best
- Documentation and coding for toxic metabolic encephalopathy
- Guidance and tact key to compliant, effective physician queries
- Searched