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Tip of the week: Create OPPE quality indicators specific to your organization

Medical Staff Leader Connection, July 23, 2008

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Organizational culture, patient volume, and the types of services your organization offers  all help determining meaningful quality indicators by which physician performance can be measured. When developing a list of OPPE indicators, consider the following:

• Relevance: Are the indicators relevant to physician performance?
• Competency: Do the indicators relate to an important expectation?
• Type: What type of indicator would be most appropriate?
• Data source: Should the data come from clinical documentation, incident reports, or perception surveys?
• Attribution: Can the indicator measure individual physician performance with reasonable reliability and accuracy, or is it effective only when measuring the performance of the medical staff specialty as a group?
• Availability: Can you get the data today or will it take time to collect?
• Benefit: Is the cost to measure the data worth the improvement benefit?

This week’s tip has been adapted from The Essential Guide to Medical Staff Reappointment: Tools to Create and Maintain an Ongoing, Criteria-Based Process, Second Edition by Anne Roberts, CPMSM, CPCS.

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