Medical Staff

Measuring interpersonal and communication skills

Medical Staff Briefing, July 1, 2008

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Editor’s note: In the June MSB, we saw how one hospital is measuring practice-based learning and improvement according to the ACGME/Joint Commission six core competencies. This month, we explore how Vanderbilt University Medical Center is measuring and improving physician communication skills.

The Accreditation Council for Graduate Medical Education (ACGME)/Joint Commission’s six core competencies are:

1. Patient care

2. Medical knowledge

3. Practice-based learning and improvement

4. Interpersonal and communication skills

5. Professionalism

6. Systems-based practice

According to the ACGME, the interpersonal and communication skills competency requires physicians to “demonstrate interpersonal and communication skills that result in the effective exchange of information and collaboration with patients, their families, and health professionals.”

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Medical Staff Briefing.

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